Dedicated Single-Point-Of-Contact Service Managers
Dedicated, personal industry service is critical to every business today, and the level of this service also carries significant financial repercussions-- good or bad-- for business owners. Often, the ultimate party that assists with PCI Compliance validation, IRS Section 6050W requirements, disputes, terminal issues, and ongoing service is a disinterested party through an 800 number. At Premier Payment Resources, the person responsible for assisting with all continuous service is always the same person who helped begin the processing relationship, making the service personal and responsive.
The premier client has yet to be transferred to a different service division after the initial sale-- to a person they do not know and who knows nothing about their business. Although it is the merchant's sole responsibility to complete many industry mandates and requirements, we are dedicated to giving our time and effort to ease the burden of the tasks associated with payment processing today.
Benefits of having a Single-Point-of-Contact Service Manager
Each client's service manager is the same as their salesperson, providing clients with personalized service that is mindful of specific business needs.
In addition to 24-hour tech support and voice approval numbers, all Premier clients have the cell phone number of their service manager.
Premier service managers have complete control over their client's service changes and updates, allowing Premier to save valuable time when critical service is needed.
As the person who formed the processing relationship with the client, Premier service managers are most incentivized to assist quickly with service issues.
Premier Payment Resources' goal as a company is to be at the forefront of every industry change and enhancement that could affect our clients in any way. This includes fraud control, PCI Compliance issues, chargeback prevention, and safeguarding all merchant and cardholder information. Personal service and attention to client accounts are truly worth tangible dollars to every business, and many processing companies do not assist similarly.
We look forward to earning your business through the best pricing, innovative technology, platform reliability, and genuine dedication to service.
Call us now for our professional financial services!